EU Regulation on online dispute resolution for consumer disputes

From 15 February 2016, the European Commission set up an online platform (the ODR platform, Online Dispute Resolution, Regulation No 524/2013) that allows consumers and traders to settle their online disputes.

You can access the ODR platform following this link: http://ec.europa.eu/consumers/odr/

Our e-mail address for resolutions is support@artekit.eu

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